Our titles
Musicals for primary schools
Other products
Musicals by age
Terms and Conditions
These terms and conditions apply to orders for productions via the web site www.edgyproductions.com, or by post, fax or telephone. Our productions are only available from Edgy Productions Ltd. (or through our authorised reseller Rutland ICT Ltd with a credit card) and also from selected retail stockists, a list of which is available on request. For further clarification of these terms and conditions, or if in any doubt about a potential purchase please contact us in the first instance.
SELLER: The Seller is Edgy Productions Ltd ("The Company"), a private company registered in England No. 4357849 whose registered office is at 4 Queen Street, Uppingham, Rutland, LE15 9QR (UK). VAT reg. 861932019.
PRODUCER: Our school productions and assemblies are produced and published by Edgy Productions Ltd in the UK.
GUARANTEE: Products are guaranteed free from defects in material and workmanship for a period of 12 months from the time of delivery. The guarantee is not liable in respect of any defects arising from fair wear and tear, willful damage, negligence, abnormal working conditions, misuse or alteration.
RESTRICTIONS: Orders are dealt with in order of priority - determined in the case of electronic orders, by the date stamp on our form-to-email confirmation. We cannot accept responsibility for computer errors which result in order forms failing to reach us. Customers are requested to check they have received a confirmation by email within 3 days of placing an order and to assume their attempted submission of the order form was unsuccessful if this is not the case.
CONFIRMATION: You should receive an automated confirmation of your order on your screen when made online. Assuming you enter a valid email address on the order form, you should receive email confirmation of your order within minutes and an invoice with your production within 24-48 hours.
PAYMENT: Payment is either
- by posting a school, LEA or personal cheque, to the address given in the invoice (also available on our contact us page) within 30 days of the date of the invoice
- by BACS directly from your school, LEA or personal account, to the account given in the invoice, within 30 days of the date of the invoice
- by credit or debit cards via our website or by phone.
You will be charged the current displayed price for buying goods from our website or catalogue at the date you place your order. No VAT is due on our productions but it is charged on licences, separate CDs and postage. A VAT invoice will be provided allowing schools to claim back VAT. VAT reg no. 861932019
DELIVERY: Delivery in the UK is subject to availability and normally occurs within 2 days of receipt of your order. However, please allow up to 14 days for delivery. In the event of supply difficulties, we will contact you.
CANCELLATION/EXCHANGE/REFUND: Before purchasing any of our products, you should fully explore the various excerpts from the productions on our website. Feedback from a selection of our customers is also available. Cancellation of orders can only be accepted if received within 7 (seven) working days of delivery. You must inform us in writing of your intention to cancel your order and then return the goods to us at your expense. We regret we are unable to refund the cost of postage and cannot accept responsibility for goods lost in transit from you to us. You are advised to return the goods using recorded delivery. Upon receipt of your returned goods within 7 days (or within 30 days if you have informed us of your intention to cancel your order within 7 working days of receipt of the goods), you will either be entitled to a full refund if you have already made payment, or your outstanding invoice will be cancelled if you have not made payment. Unwanted products which have been sent on approval (by request only) must be returned to us within 14 days or you will be invoiced for their full cost plus postage and packing. The Company does not currently charge for sending productions on approval. If your CD is faulty, you should return it to us (excluding the booklet), giving reasons, and we will issue a replacement upon confirmation of the fault. Faulty CDs should be returned to the Company by recorded delivery.
PERFORMANCE LICENCES: Purchase of a product does not constitute any performance rights. For public performances of our material (eg. to parents), a valid performance licence from Edgy Productions is required. We will take all necessary legal action against individuals or institutions which perform any of our productions without a valid licence purchased from Edgy Productions. This licence will permit you to photocopy any part of the purchased booklet.
RECORDING & DUPLICATION LICENCES: It is illegal to record performances of any part of our published material, and/or duplicate and distribute copies of recordings, without a further licence from Edgy Productions We will take all necessary legal action against individuals or institutions which record and duplicate/distribute performances of any part of our productions without a valid licence purchased from Edgy Productions.
OUR COMMITMENT We are committed to providing excellent personal service and always welcome your comments. If you have any comments please contact us.
GENERAL: All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from our web site shall be construed and governed according to English law and the English courts shall have jurisdiction in all such matters. These terms and conditions do not in any way affect your statutory rights.
Updated by Edgy Productions Ltd, January 4th 2010
